Privacy and who sees what
Hoaly is run by Frangoules Enterprises. We built it so owners can see how their association works without giving up their own privacy. Here is exactly who can see what.
| Who | Can see | Cannot see |
|---|---|---|
| The public | An association's public page: name, area, governing document titles, exterior colors, public contacts. | Never: owners, balances, unit cards, messages, votes. |
| Owners of that association | The hub: budget, decisions, minutes, rules, repairs, meetings, board contacts the board chooses to share. | Other owners' balances, unit cards, messages, notices or ballots. |
| You | Your units, balance, payments, unit card, messages to the board, notices about your home, your votes. | |
| The board and manager | Everything owners see, plus unit cards, owner contact info, messages, notices, board votes, packet orders. | Your password or Face ID. Hoaly never stores either in a readable form. |
| Building staff | The jobs and packages assigned to them through their staff link. | Money, owner contact info beyond the job, messages to the board. |
| Agents, title and lenders | Only the packet they ordered, through a private link that expires after 120 days. | Anything else. |
Your email, and any name, phone, unit and unit card details you or your board add. Records your association keeps in Hoaly: budgets, decisions, repairs, meetings, votes, notices. Payment records. We do not store card or bank numbers; Stripe handles those.
How we use itOnly to run your association's hub: sign you in, send the emails and alerts you or your board set up, and keep the records. We do not sell data and we do not show ads.
Who we share it withThe companies that run Hoaly for us: Supabase (database), Netlify (hosting), Resend (email) and Stripe (payments). Nobody else, unless the law requires it.
Your choicesEdit your name, phone and unit card any time. Turn alerts off on the device. To remove your account, write to privacy@hoaly.app; association records such as votes and payments stay with the association as its legal records.
SecurityFace ID passkeys and hashed passwords, a one-time code for new devices, encrypted connections, and every board change kept on record.
Updated October 10, 2026.